Exchange Policy

Exchange Policy


  

7 Day Exchange for unstitched garments (saris, dress material).


Saris that have the blouse detached, tassels made, fall stitched - either by you or by us for you -CANNOT BE EXCHANGED


Your exchange request should be sent by email to sundarambalkdm@shambhaviboutique.com within 48 hours of receipt of the package. The product should then be couriered back to Shambavi Boutique within 7 days of receipt of the same. Your garment must be in its original unused condition to be exchanged. The garment should also be sent back in the original packaging with the bills and tags intact.


Item to be exchanged to be returned to us within 7 days from the receipt of goods by 

  • Please email sundarambalkdm@shambhaviboutique.com to request an exchange and we will acknowledge your exchange
  • Mail your returned item along with the original packaging material to:
    Shambavi Boutique
    18/47, 2nd Floor, Azeez Nagar, 2nd street,
    Kodambakkam, Chennai - 600024
    Customer response: +91 7299000122
     
  • You can choose an alternate product of the same, lower or higher value for the product accepted by us as exchange
  • In case the value of the alternate product is higher you will have to pay the difference. If thevalue is lower, we will issue you a credit note for the balance value.
  • In case you are unable to find an alternate product immediately, we’ll issue you a credit notefor the value of the item(s) that you exchange valid for a period of 90 days from the date of issue. This credit note can be utilized against a future purchase.


Kindly note : 

  • Shambavi Boutique does not allow cancellation of orders. Customer is eligible to exchange theproduct as per our exchange policy.
  • Buyer will be responsible for any applicable customs and duties for both the returnedshipment and the items we ship in exchange.